Feel involved in your search with Smith James’ excellent customer service and expertise
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How do you benefit?
• Experienced, professional staff recruiting on your behalf
• Respect of the confidential nature of your information and search
• Access to real-time details of our activities and efforts
• A commitment to the candidates needs
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Smith James Group focuses on the best interests of our clients and our candidates. We place a strong emphasis on representing your company well, respecting your time and budget, and satisfying your needs. We work hard to establish a relationship with both the client and candidate. We earn your trust and your confidence, so you can feel secure with our expertise, our processes, and the quality of the candidate. Candidates are consistently impressed with our deep understanding of your organization and its unique culture, as well as our hands on approach to addressing their needs, and concerns.
In many cases, our client companies find that our approach enhances their image in the marketplace, and functions as a marketing tool in sharing their name, and their products and services, to a wider audience. Our efforts often assist in connecting people and organizations that provide our clients with teaming arrangements, or simply net new revenue and enhanced profits.
With over 50 years of combined recruiting experience, our Senior Partners genuinely understand recruiting. They know that knowledge of your industry, your company, and the type of individual you want and need are the keys to successful hires. They also understand that having an industry veteran working directly on your search insures the best possible outcome. One of our Partners will be personally involved in all aspects of your search. They support a culture that practices clear and open communication, and they know that listening to the client is the most important trait of any search firm and its employees. Many of our improvements in processes and procedures are a direct result of our clients’ recommendations for change.
To insure that we are on target and on budget, we provide an in-depth project review at specified milestones in the search. We review prospective candidates, and discuss appropriate next steps. We also discuss our progress, and give you the opportunity to express your satisfaction, or dissatisfaction, with our search. If at any time, or for any reason, you need or want to terminate or suspend the search, you can do so without penalty.
Our proprietary project system generates real-time detailed reports of all the candidates and all of our activities. These activities include documentation of every call and every conversation during your search. These reports are provided to you regularly, and are available upon request. With these real-time details, we make ourselves accountable, so you have more knowledge, and more control of your project. Your dedicated Project Manager will be your single point of contact; however, our entire staff is readily available for your questions or concerns.
For our candidates, we provide more information on your company, and your unique culture, than any other search firm. We collaborate with you on all documents, including the Initial Screening Questions, Essay Questions, Telephone Interview Questions and Reference Check Questions. No document or information is shared without your review and approval. Our commitment to our candidates is to return their call within 24 hours, to honor a confidential discussion, to handle their submission with professionalism, and to represent their specific professional and personal needs and desires in the best way possible.
Smith James will help you:
Increase the quality of candidates and speed up your search efforts
Lower your overall cost per hire and maximize your Return on Investment
Feel involved and secure with your search |