"I do appreciate the work Smith James Group does for us. When their Sales Representative first talked with us about your search firm, I dismissed the idea. Our company had not utilized any staffing firms other than for clerical or warehouse. Neither had they hired anyone through a staffing firm as a direct hire. The idea of a search firm was foreign to our company.

Shortly after their representative talked with me regarding Smith James Group's services, we had a position that we wanted to hire for that required confidentiality. This position also required the candidate to have industry experience. Since our industry is more specialized than most, we were not sure that Smith James Group could fill the position.

You did fill the position with someone in the industry with exactly the same experience that we required. One year later, she is still here, and is making a significant difference in our showrooms.

We are impressed with the time that Smith James Group spends gathering information regarding the position, the manager the position will report to (their personality, management style, etc). Initially, Smith James Groups's sales representative and Elizabeth Denney spent time with our General Manager and with me asking questions and learning about our company, its culture, its vision, and what do we do that makes us successful. Since the first meeting, we always meet with Elizabeth Denney prior to any recruiting efforts being done so she can gather the information that she needs. We then have regular conference calls with status updates.

We have retained their services for three positions since the Showroom Manager's position. Smith James Group has been successful with two of the positions. I am sure that your firm would have been successful if we had not decided to promote from within.

Elizabeth Denney is fantastic to work with. She is professional, has the best interest of our company at heart, and she is a pleasure to work with. Elizabeth is very intuitive and she knows which candidates will fit into the OUR COMPANY culture. She recommends only the best candidates for an interview. She is very thorough when she screens the candidates, and she fills the position based on our requirements. Based on our position requirements, she assimilates interview questions that are very helpful in bringing in great candidates and she does not waste our time with candidates that do not fit.

So, in summary, the Smith James Group has been successful in providing a pool of candidates that we can choose from to fill the positions. Your group has been successful in bringing candidates to us that we would not have gotten through more traditional methods.

You are always aware of the budget, and are very careful when utilizing your resources to let us know how the budget is going, and what you are utilizing the budget for.

We have built a relationship with Smith James Group unlike any other relationships with staffing firms. We know that Smith James Group will do their best with each individual assignment. We know that Smith James Group does not perform cookie cutter services, and that with each assignment, you will find out exactly what we need, and then search to fulfill that need.

We appreciate the opportunity to work with a company that has the work ethic and integrity that Smith James Group has."

-Human Resources Executive-$75M Equipment Distributor