Smith James Group, Inc. - Client Satisfaction Survey

Name Project Code:
Title
Company
Assignment:

Questions:

1. Did the companies targeted for your search reflect your requirements accurately?

Extremely Well     Very Well      Well    Somewhat    Not at All   N/A
2. Were you satisfied with the quality of the candidates "fit" to your job specifications?

Extremely Satisfied   Very Satisfied   Satisfied   Somewhat Satisfied  Not at All   N/A
3. How satisfied were you with the "fit" of the candidates to your corporate culture?

Extremely Satisfied   Very Satisfied   Satisfied   Somewhat Satisfied  Not at All   N/A
4. Was the documentation submitted with each candidate's resume beneficial?

Extremely Beneficial Very Beneficial Beneficial Somewhat Beneficial Not At All   N/A
5. Did you find the written status reports and spreadsheets to be beneficial?

Extremely Beneficial Very Beneficial Beneficial Somewhat Beneficial Not at All    N/A
6. Were you satisfied with the Project Manager's ability to understand your needs?

Extremely Satisfied   Very Satisfied   Satisfied   Somewhat Satisfied  Not at All    N/A
7. Were you satisfied with the accessibility of the Project Manager?

Extremely Satisfied    Very Satisfied   Satisfied   Somewhat Satisfied  Not at All    N/A
8. How effective did you find our process vs. other retained search and contingency firms?

Extremely Effective   Very Effective   Effective   Somewhat Effective     Not at All    N/A
9. Were you satisfied with the timeframe in which qualified candidates were submitted?

Extremely Satisfied   Very Satisfied  Satisfied    Somewhat Satisfied    Not at All   N/A
10. Overall, how satisfied are you with Smith James Group, Inc.?

Extremely Satisfied   Very Satisfied  Satisfied    Somewhat Satisfied    Not at All   N/A
11. Will you use Smith James Group, Inc. again for your future recruiting needs?

Definitely   Most Likely   Possibly   Doubtful   Never     N/A
12. Based on your experience, can we recommend you as a reference?

Yes No

13. Do you know any other companies that could benefit from using our services?
14. In the space below, please provide us with any additional comments you may have.
Thank you, your opinion means a lot to us.   We appreciate your business !

 

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